For Customers that purchase our Services, fees are specified at the Services interface “check-out” and in the Order Form(s) — and must be paid in advance.
For Services purchased through Shake’s website, you must provide us with a valid credit card to pay for such Services. When you are purchasing Services, you may be able to choose to purchase a monthly or yearly subscription.
Payment obligations are non-cancelable and, except as expressly stated in the Contract, fees paid are non-refundable.
For clarity, in the event Customer downgrades any subscriptions from a large plan to a smaller plan, Customer will remain responsible for any unpaid fees under the paid plan, and Services under the paid plan will be deemed fully performed and delivered upon expiration of the initial paid plan subscription term.
If we agree to invoice Enterprise Customer by email, full payment must be received within thirty (30) days from the invoice date.
Fees are stated exclusive of any taxes, levies, duties, or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”). Customer will be responsible for paying all Taxes associated with its purchases, except for those taxes based on our net income. Should any payment for the Services be subject to withholding tax by any government, Customer will reimburse us for such withholding tax.
Simple Billing Policy
We don’t like surprises either! You’ll see the first credit card charge on the day you select a paid plan, but here are the other times you’ll see charges from Shake:
- On the monthly renewal date
- On the annual renewal date if you choose an annual plan.
Thank you for choosing Shake, we appreciate You.
If you have any questions in regards to payments please contact us.